What happens to your clients' data
A network whose members exchange real clients has to answer, in plain words, the question every matchmaker asks first: who sees the singles I add, what is anonymised, who is let in, what consent is recorded, and what SmartMatchApp holds versus what the network holds. Here is the plain-language answer — for the formal document, see the Privacy Policy.
Join Dating NetworkFive questions, answered plainly
The detail is below. If you read only this much, this is what happens to a client you add to the network.
Who sees your singles
An anonymised directory, searchable across the vetted network — not your private CRM roster.
What is anonymised
Display names, by convention. You choose a non-identifying name; the product does not enforce it.
Who is let in
Applications are reviewed by a person, not granted instantly. The network is invite-only and vetted.
What consent is recorded
An introduction proceeds only with the other matchmaker's recorded consent.
SmartMatchApp vs. the network
Your CRM keeps your roster; the network holds the shared, anonymised layer. The legal detail is in the Privacy Policy.
Your roster stays yours; the network sees an anonymised directory
Visible across the vetted network
When you add a single, an anonymised entry appears in the network's shared singles directory, which every vetted member can search. That is the point of the network — so a client of yours can be matched against singles other members hold. What the network sees is the anonymised entry, never your CRM. Your direct partners — the matchmakers you have chosen to connect with — are the people you actually introduce clients to, one consented introduction at a time.
Anonymised by convention — a display name you choose
Singles are added under a display name, and the convention across the network is to keep it non-identifying — "Female · 31", not a full name. We ask every member to follow that convention, because it is how the network protects the people behind the profiles.
We will not claim more than that. The display name is free text a matchmaker types, and the product does not force it to be anonymous. So anonymity here is a discipline members keep, not a guarantee the software enforces — and telling you the plain truth is worth more than a promise the product does not yet keep. For the formal treatment of personal information, retention and your rights, see the Privacy Policy.
A vetted gate, and consent on every introduction
Reviewed by a person, not instant
The network is invite-only. An application is read and reviewed by a person before access is granted — it is not automatic, and that is deliberate: every member you meet has been through the same gate. You can see the whole path, from applying to a recorded introduction, on How It Works.
An introduction proceeds only with recorded consent
The network records consent around introductions. When you request an introduction to a single another member holds, that member has to consent before it goes ahead — and the consent, and the outcome, are recorded against the introduction rather than lost in a chat thread. SmartMatchApp also records a member-facing consent statement when you join. Nothing about a client is shared for an introduction without the other matchmaker's recorded agreement.
What SmartMatchApp holds, and what the network holds
Two layers, one account. Knowing which is which is the whole trust question — so here it is, drawn plainly.
SmartMatchApp — your CRM
Your private client records live in your SmartMatchApp CRM, the matchmaking software members have used since 2014. That roster is yours. Nothing leaves it for the network until you deliberately add a single from a client — the move is yours to make.
Dating Network — the shared layer
The network holds the anonymised singles directory, the member directory, the connections between members, and the record of introductions and their consent. It is the vetted, shared layer that sits alongside your CRM — not a copy of it.
The formal document — how personal information is collected, used, retained, and your rights under PIPEDA and GDPR — is the Privacy Policy. This page is its plain-language complement, not a replacement.
A real, vetted network — read from production
